Online booking or client management: what does a small business need?
A calendar helps clients choose a time. Client management helps your team follow up. Start with the problem in daily work to choose the right setup.
Read the guide →FORMODUS START
More inquiries.
A clearer way to manage them.
Make booking easier and keep inquiries visible. Clients select a time or send a request, while your team can see who needs a reply, what has been agreed and what to do next.
from $240
Scope and timeline agreed before work begins.
Start with what happens during your working day
Appointments live in messages, requests arrive in different places and staff have to ask who replied. We first understand how clients contact you, who responds and how a booking is confirmed or changed.
A specialist may only need a calendar. A small team may need a shared inquiry queue with responsibility and follow-up. The scope follows the actual problem.
Choose the task to solve
- Connect ready-made online booking to your website — from $240.
- Set up client management on a ready-made platform — from $390.
- Connect website inquiries to your existing system — from $550, after checking its available options.
- A custom client system — a separately scoped project from $1,600.
What changes in daily work
Clients have a clear booking or contact route. Staff know where to find the request, who handles it and what happens next. Appointment changes and follow-up rules become easier to understand.
Calendar, notifications, inquiry transfer and reports depend on the selected product and plan. We check the necessary features before estimating the work.
Choose a suitable solution
We can first review your existing system, consider a ready-made service or assess a solution under your control. A product without a licence fee can still require a budget for hosting, updates and support.
Setup and ongoing costs
We separate initial setup from recurring subscriptions, messages, hosting and support. Access, necessary client information and working rules are agreed before connection. Medical information requires a separate assessment.
Before we begin
Describe how inquiries arrive, how many people handle them and where work gets delayed or lost. Name any existing product and the functions you need. We will suggest a first stage the team can use in daily work.
Discuss your first step
A short description is enough to begin. We will help choose the format and define a practical scope.
Practical guides
Understand your first step
How to connect website inquiries to a clear follow-up process
An inquiry connection is useful when the request reaches the person responsible and the next step is clear. Check submission, receipt, response and follow-up together.
Read the guide →What does a booking and client management system cost to run?
Connection cost is only part of the budget. Compare the work needed to set up, operate and maintain the selected solution.
Read the guide →